Privacy Policy

WONDERFUL PROJECT TRADING L.L.C (“COVER”, “we”, “our”, “us”) operates coverpaint.ae (the “Website”).

We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Website, services, and online store.

Information We Collect

We may collect and process the following categories of personal data:

• Identity and contact data — including name, email address, and phone number provided through inquiries, consultations, or purchases.
• Transactional data — including billing details, delivery address, and order history when you purchase products via our online store.
• Technical data — including IP address, browser type, device information, and operating system.
• Usage data — including browsing behaviour, pages visited, and interaction patterns.
• Marketing preferences — including your consent and communication preferences.

How We Collect Data

We collect personal data through:

• Direct interactions — when you contact us, request a consultation, or place an order.
• Automated technologies — including cookies and tracking tools such as Google Analytics, Microsoft Clarity, and Meta Pixel, which help us understand usage patterns and improve performance.

Legal Basis for Processing

Where applicable, we process personal data based on:

• Your consent (e.g. marketing communications)
• Contractual necessity (e.g. processing orders and deliveries)
• Our legitimate interests (e.g. improving services, analytics, security)
• Compliance with legal obligations

Use of Cookies

We use cookies and similar technologies to:

• Enhance functionality and user experience
• Analyse website performance
• Deliver personalised content and advertising

You may manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.

How We Use Your Information

Your data is used to:

• Process and fulfil orders, including delivery coordination
• Respond to inquiries and provide consultations
• Send updates, product information, and marketing communications (where consent is provided)
• Improve our Website, services, and customer experience
• Ensure security, prevent fraud, and comply with legal obligations

Online Store and Payments

When you place an order through our Website, we collect the necessary information required to complete the transaction and deliver your purchase.

All payments are processed through secure third-party payment providers. We do not store full payment card details. Transactions are protected through industry-standard encryption protocols (SSL).

Sharing of Data

We do not sell personal data. We may share your information with:

• Trusted service providers supporting hosting, analytics, marketing, and payment processing
• Delivery and logistics partners to fulfil orders
• Legal authorities where required by applicable law

International Data Transfers

Your data may be transferred to and processed in jurisdictions outside the United Arab Emirates, including where our service providers operate (such as analytics and advertising platforms). We ensure that appropriate safeguards are in place to protect your data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or to comply with legal and regulatory obligations.

Your Rights

Subject to applicable laws, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

Requests may be submitted to: sales@coverpaint.ae

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Third-Party Links

Our Website may contain links to external platforms. We are not responsible for their privacy practices and recommend reviewing their respective policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.

Contacts

WONDERFUL PROJECT TRADING L.L.C
Jumeirah 1, Dubai, United Arab Emirates
Phone: +971-52-103-0390
Email: sales@coverpaint.ae