We aim to process and deliver orders within the estimated timelines provided at checkout. Delivery times may vary depending on product availability, location, and external logistics factors.
COVER is not responsible for delays caused by third-party logistics providers or unforeseen circumstances beyond our control.
Delivery typically takes 1 to 5 working days, depending on the type and size of your order.
Free Delivery is available on all orders above 15,000 AED across the UAE.
Note: Due to the nature of our products (including custom-mixed paints and made-to-order items), returns may be limited.
We accept return or replacement requests only in cases of:
Any claims must be submitted within 3 (three) days after delivery. Once an order has been confirmed and payment received, all goods are considered final sale and are strictly non-returnable and non-refundable.